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Do you offer international shipping?

Yes, we do offer international shipping. However, it’s important to check if we do support shipping to your country we currently ship to all EU Countries and we also support shipping to CANADA, AUSTRALIA, NORWAY And SWITZERLAND

How do you ship your products?

We understand the importance of privacy when it comes to ordering sensitive products. That’s why we guarantee discreet packaging for all our shipments. Your order will be packaged in a plain, unmarked box without any explicit labeling that could compromise your privacy.

What's your shipping method?

We utilize reputable shipping carriers to deliver your Order. Our preferred shipping methods include USPS, FedEx, DHL and Other Private Couriers. These carriers have a proven track record of reliability and provide both domestic and international shipping services.

Can I track my order?

Absolutely! Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your package.

How long does shipping take?

Shipping times vary depending on your location and the shipping method chosen. Domestic shipments generally arrive within 2-3 business days, while international deliveries can take up to 7 business days.

What should I do if my package doesn’t arrive within the estimated time?

If your package doesn’t arrive within the estimated delivery time, please contact our customer support team. We will investigate the issue and work towards resolving it promptly.

Can I change my shipping address after placing an order?

Unfortunately, we cannot guarantee address corrections after an order has been placed. It is crucial to double-check your shipping address before finalizing your purchase to avoid any delivery complications.

What happens if my package gets lost or damaged during shipping?

In the rare event that your package is lost or damaged during shipping, please reach out to our customer support team immediately. We will initiate an investigation with the shipping carrier and work towards a satisfactory resolution, which may include a replacement or refund.



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